Customer Support & Grievance

FFS seeks to redress Partner grievances and complaints in a time-bound manner. In order to accomplish this, partners are strongly requested follow the instructions given below.

For FFS Partners:

Any query or grievances can be directly submitted to the centralised FFS Customer Care unit. The query can be submitted by using

For Customers of FFS Wealth Partners

  • Being a customer of FFS Wealth Partner it is strong advised that you contact your FFS Partner/RM for all your queries/ grievances. The team will reply to your query and resolve same at the earliest. If required, your FFS wealth Partner can raise the query /complaint to FFS in proper format.

FFS Customer Care availability

Mon to Fri – 10:00 am* to 5 :30 pm and Saturdays – 10:00 am to 2:00 pm.


Important note:

Any complaints or emails not raised in the format as communicated above may not receive due consideration and may fail to come to the notice of FFS Customer Care. FFS Customer Care does not assume any responsibility for any emails being sent directly on unauthorised email ids for query /complaints, including corporate or employee email ids as shared on this or any other group website.

Contact Us

For any general suggestions/ feedback/ inquiry, please write to us at:
Mail Id –

Office No. 1303 | Cyber One | Plot No. 4&6 | Sector 30A| Vashi | Navi Mumbai – 400703.

For Support:

For general grievances / complaints by existing customers,
you are strongly advised to please contact your respective FFS Partner.

Mail Id –

Office Address

1106 | Haware Infotech | Sector 30A| Vashi | Navi Mumbai | 400703

AMFI Registration Number : 183097

IRDA Registration Number : CA0799

LLPIN : AAW-8131

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